After confirming your inquiry, we will respond as soon as possible.

Never enter private information in the [Title] and [Content] fields of your inquiry.
In the case of inquiries containing personal information in the [Title] and [Contents] fields, or in the case of duplicate inquiries, it may be deleted.


Inquiry category


* Enter the email address to be replied

Character name

* Please enter the accurate character name.

Estimated date
of incident

* We can help if the day of damage is within 15 days from today.(ex) 2020-08-25 00:00)

Item damaged

* The purpose of the account theft report service is to recover damaged items.

* Please enter the name of the item damaged.


* Please enter the short description of problem


* A detailed description of the problem shortens the time to solve the problem.


* Only gif, jpg, jpeg, png, txt log, doc, docx, pdf, dmp, erl, dat, evtx, dll, ini type attachments can be attached
* You can attach up to 3 files.
* The size of each file should be 5MB or less. 。