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    Notice for DirectX 11 Update
  • 2023-04-10 07:00

Notice for DirectX 11 Update

Hello Agents

We would like to inform everyone that Microsoft DirectX 11 will be updated during the regular scheduled maintenance on April 12, 2023 UTC.

We advise all players to install and update their programs for normal game executions after the update. Additionally, the update has called for a temporary deactivation of the HDR function.

Microsoft DirectX 11

After the maintenance on April 12, it will not be possible to run the game with lower versions than DirectX 11. 

Check your computer’s Direct X version here.

Install the latest version of DirectX here. 

Temporary Deactivation of HDR

The HDR function found in Options > Screen Settings will be temporarily disabled. 

 

We have confirmed that the effect color and shapes will look abnormal and irregular depending on the game screen, dungeon location, luminous intensity effect, applied effect and more when the HDR function is operating. This is caused by the incompatibility of several functions of the codes after converting the HDR development code from DirectX 9 to DirectX 11 versions. 

 

As we are concerned that it will cause great inconvenience to Closers’ gameplay, we will apply a temporary deactivation and will re-design the code in the future to reimplement the HDR function. 

 

We apologise for any inconvenience caused and will make notice of when it will be reactivated. 

Thank you for your understanding.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
support@closersonline.com

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